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Deleted User
(IP Logged)
21:14 Tue 21 Oct 08 (BST)  [Link]  
does it work?

ive lost count of the amount of cowards giving me verbals just because they've lost a game of online snooker, the latest one telling me that he hopes my family die in a car crash (nice guy). Ive stopped letting my nephew play on here because of it and it seems that nothing gets done about it.
g_k
g_k
Posts: 52,922
03:00 Wed 22 Oct 08 (BST)  [Link]  
Hi Morry,

I think you'll find it does work, of course you may not see it working as it is not instantaneous, but a "behind the scenes" method. Whilst I agree you do get some people who can be distasteful, I beleive on the whole most people on here are nice and friendly. Of course if it's a guest that presents the obvious problems which can only be resolved by not playing them.
I hope you have better experiences and find out that the bad are (in my opinion) the few
si123
si123
Posts: 9,719
03:45 Wed 22 Oct 08 (BST)  [Link]  
I can guarantee you 100% if you do send a complaint about a player then something will be done about it, You just need to remember if you send a complaint now and there is no Admin on to check then nuthing will be done untill somebody turns up, I can also see why you don't want your nephew play aswell due to that but like grae said most people on here are nice and friendly.
cuchulain
cuchulain
Moderator
Posts: 1,508
06:53 Wed 22 Oct 08 (BST)  [Link]  
All complaints are processed accordingly. Although the complainant doesnt get notified of the punishment, that doesnt mean that they arent processed.

If somebody made such a threat to you, they almost certainly would be handed a ban.

So in short, all complaints are handled and we greatly appreciate when people who are abused, use this feature. They help make the site more user friendly and family friendly by highlighting the minority of abusive users.
Deleted User
(IP Logged)
10:01 Wed 22 Oct 08 (BST)  [Link]  
Thanks for the feedback guys
Deleted User
(IP Logged)
06:08 Sun 26 Oct 08 (GMT)  [Link]  
i send a complaint to the moderating but nothing has been done tht i am aware of the member was swearing at me not naming any name if you have done anything can u pm me or anything possible plz because i dont wnat the person on ere givin abuse 2 me n others
Deleted User
(IP Logged)
06:19 Sun 26 Oct 08 (GMT)  [Link]  
If you have ever been booted before, then you get booted off the game then can come back on not long after. After a couple of strikes you are gone. Similar with the send complaint. If the user doesn't stop, then they banned. Just because you can't see anything happening doesn't mean nothing is been done about it.
Deleted User
(IP Logged)
06:36 Sun 26 Oct 08 (GMT)  [Link]  
i sent a complaint about a player <no naming and shaming please> he said he was going to get me and everything. so i just told a mod and he was banned

Edited by forum moderator spinner, at 17:55 Sun 26/10/08 (GMT)
si123
si123
Posts: 9,719
06:38 Sun 26 Oct 08 (GMT)  [Link]  
I still dont think your allowed to name a player even if they are banned lol but I arnt 100% sure
Deleted User
(IP Logged)
06:39 Sun 26 Oct 08 (GMT)  [Link]  
A perfect example for you all, for the last few months i got a guy just randomly giving me abuse and following me into games, at first i just ignored him but after a while i sent a complaint then he got a warning (rightly so!) and again he popped up randomly the other day and give me abuse so i sent a complaint knowing if i done it he would get banned.......

2 minutes later he got booted i searched his name and he was banned! We really don't need people like that on this site.

So for me the current system is fine and as the lads above have mentioned it obviously works.

Edited at 12:40 Sun 26/10/08 (GMT)
Deleted User
(IP Logged)
11:15 Sun 26 Oct 08 (GMT)  [Link]  
That goes to show that the complaint button always works and I'm sure mods/admins Never ignore complaints coming through to them.. but remember if you are abusive back its a tricky one on what to do.
spinner
spinner
Admin
Posts: 2,497
11:58 Sun 26 Oct 08 (GMT)  [Link]  
Just to clarify all thats been said - yes, action is taken on every single complaint.

Everyone can help keep the site a friendly place by reporting any offensive users so we can deal with them.

If you happen to come across someone who is offensive, then use the sedn complaint button, then put them on ignore, that way they can be as offensive as they like utill we deal with them, but you wont see it.

Deleted User
(IP Logged)
17:24 Sun 26 Oct 08 (GMT)  [Link]  
The worst thing you can do is to be abusive back to someone who is being offensive to you. When admin look at the chat log it isn't easy to see who is the guilty party if both players are swearing at each other.

Also, some people only give abuse because of the reaction it gets (they get some kind of kick out of winding people up). If you ignore it and don't rise to the bait, they will often give up.

In any case, as has been said: we don't need players like that in the game, so always keep your cool, and send the complaint.

R
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