Premium accounts
are only £9.99 - Upgrade now

re-activating...

Viewing forum thread.
Back to Game Queries.
Back to Forum List.

mosconi
mosconi
Posts: 745
00:16 Fri 6 May 11 (BST)  [Link]  
How do you re-activate a deactivated account?
dgeneratio
dgeneratio
Moderator
Posts: 54,204
00:33 Fri 6 May 11 (BST)  [Link]  
check help centre
mosconi
mosconi
Posts: 745
00:52 Fri 6 May 11 (BST)  [Link]  
Says you gotta do it within 7 days, the one i want to reactivate has been deactivated since last year lol
dgeneratio
dgeneratio
Moderator
Posts: 54,204
00:57 Fri 6 May 11 (BST)  [Link]  
need to ask an admin to do that preferably fastboysam
mosconi
mosconi
Posts: 745
23:15 Fri 6 May 11 (BST)  [Link]  
It's actually an account on pool i need to try and reactivate, who would be best person to speak to that comes on here?
dgeneratio
dgeneratio
Moderator
Posts: 54,204
23:23 Fri 6 May 11 (BST)  [Link]  
admin has control over both sites so speak to them
mosconi
mosconi
Posts: 745
23:24 Fri 6 May 11 (BST)  [Link]  
Ok thanks mate
Deleted User
(IP Logged)
23:44 Fri 6 May 11 (BST)  [Link]  
so u can reactivate accounts even after 7days??
dgeneratio
dgeneratio
Moderator
Posts: 54,204
23:45 Fri 6 May 11 (BST)  [Link]  
only if you ask admin but even then they might not do it, some admins is better to ask than others
Deleted User
(IP Logged)
17:38 Sun 15 May 11 (BST)  [Link]  
I find this very unfair. How can some members be allowed there accounts from weeks,months ago to be reactivated but some members are not?
It's like posting rights some members don't even need to play a game to get them, while others need to. What is point of having rules, when some members can get it while the majority can't.

Would like to see the admins or moderators or who ever does the replies on "contact us" reply to this please.
dgeneratio
dgeneratio
Moderator
Posts: 54,204
17:48 Sun 15 May 11 (BST)  [Link]  
but if the account is from 10-12 months ago this was before reactivating process came in.

fair enough if it was from a month ago when reactivating was still here but back then once you deactivated that was it, no turning back and some did it out of regret.
Deleted User
(IP Logged)
18:13 Sun 15 May 11 (BST)  [Link]  
There should be no reactivating accounts past 7 days old!

And there should definitely not be anybody making it widely known that accounts can be reactivated once the 7 days are past.

I completely agree with max, it undermines the whole rules system. There is simply no point having rules if they are bent

Further to that, there shouldnt be any advertising particular admin staff will help when others wont etc on this or any other thread.
Deleted User
(IP Logged)
18:16 Sun 15 May 11 (BST)  [Link]  
what does it hurt tho?????

if you do it within 7 days you get all ure stats back?

after that all you get is the name back.
dgeneratio
dgeneratio
Moderator
Posts: 54,204
18:18 Sun 15 May 11 (BST)  [Link]  
and not like it becomes available after years up after being deactivated.

it only becomes available if you haven't been on that account in one year.
Deleted User
(IP Logged)
18:18 Sun 15 May 11 (BST)  [Link]  
Why have the rule at all then?
dgeneratio
dgeneratio
Moderator
Posts: 54,204
18:35 Sun 15 May 11 (BST)  [Link]  
if accounts became available after being deactivated also it would make it much easier and people wouldn't have to ask admins to reactivate
Deleted User
(IP Logged)
18:44 Sun 15 May 11 (BST)  [Link]  
they new when they de-activated back then there was no chance to get it back so their own fault really
Deleted User
(IP Logged)
19:25 Sun 15 May 11 (BST)  [Link]  
Like i said i wanted an Admin or a moderator to reply not people who Think (often very wrong) to give an answer.

Once the seven days are up No one should be given benefits over gettin there account bought back, I know people who have asked to have there's re-activated after 7 days only for the "contact us" to reply with a link to the help centre,
But it is not on when a few members get there's reactivated. Every member should be treated the same.
sarahh
sarahh
Posts: 13,453
21:05 Sun 15 May 11 (BST)  [Link]  
I have to agree with max . Why do some members get special treatment. Were suppose to be all equal
spinner
spinner
Admin
Posts: 2,497
23:51 Sun 15 May 11 (BST)  [Link]  
Everyone is equal.

There may be myths about people being reactivated outside the 7 day limit but that is complete rubbish. The limit is there for a reason.

*Before* the 7 day self-reactivation was introduced, people who it was deemed had deactivated in error (however they managed that! It's not exactly easy!) and who made a case via contact us could, in exceptional circumstances, be reactivated by admin.

Now, however, the limit is 7 days and thats that.

Capped - to prevent it descending into more mythical nonsense!
Unable to post
Reason:You must log in before you can post

re-activating...

Back to Top of this Page
Back to Game Queries.
Back to Forum List.