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Java update issues

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Deleted User
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23:22 Thu 6 Jun 13 (BST)  [Link]  
I installed the new Java update, and cant open the pool or snooker browsers...it comes up looking like such...

Posted Image

I am not sure what is going on, as also i couldn't verify java...i clicked "verify java" on java.com and it would come up with a grey box with no words...i know it should come up with a bunch of words saying its verified blah blah lol

Any solutions other than go back to previous version?
Deleted User
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23:57 Thu 6 Jun 13 (BST)  [Link]  
spinner
spinner
Admin
Posts: 2,497
23:58 Thu 6 Jun 13 (BST)  [Link]  
Looks like the old multiple install issue which happens so often.

To rectify:
- Go to control panel
- Add remove programs
- Remove all the java versions you see (there may be more than one).
- Clear browser histories including downloaded program files.
- Reboot (even if you're not told to)
- Then visit http://www.java.com for a new, clean, install.
Deleted User
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00:02 Fri 7 Jun 13 (BST)  [Link]  
yeh spin, thats what im doing, jus found it, thats the link i posted above

Thanks!!
Deleted User
(IP Logged)
00:19 Fri 7 Jun 13 (BST)  [Link]  
Looks like the old multiple install issue which happens so often.

To rectify:
- Go to control panel
- Add remove programs
- Remove all the java versions you see (there may be more than one).
- Clear browser histories including downloaded program files.
- Reboot (even if you're not told to)
- Then visit http://www.java.com for a new, clean, install.
Oh shoooot... i did all above, but forgot to restart laptop


But this is what java shows

Posted Image
Deleted User
(IP Logged)
00:20 Fri 7 Jun 13 (BST)  [Link]  
see how its a grey box, doesnt show what it should show..

and i guess i should uninstall clear browsing data and downloaded file list, restart and then re-install?
Deleted User
(IP Logged)
01:00 Fri 7 Jun 13 (BST)  [Link]  
I have done everything correctly now as shown above.

It still shows both pictures i uploaded.

I now will try n go back to previous version, ill go through threads looking for any links to go back to previous version
Deleted User
(IP Logged)
03:24 Fri 7 Jun 13 (BST)  [Link]  
Well i will try n download Java 7 update 17...see if it works
Deleted User
(IP Logged)
21:21 Fri 7 Jun 13 (BST)  [Link]  
never worked..i tried java 7 update 17 it was too old...idk what to do...but cant play on either 2 laptops, onlly the PC which is over 10 years old, and it has a leaky capacitor, so it shuts off at random..or restarts at random i should say...

So no hope 4 me thanks..
dgeneratio
dgeneratio
Moderator
Posts: 54,204
21:24 Fri 7 Jun 13 (BST)  [Link]  
i always found Update 23 was also a good one (last one to allow copy + pasting i think).

but start with the newest java then go to http://www.filehippo.com/ and go down the list
Deleted User
(IP Logged)
21:29 Fri 7 Jun 13 (BST)  [Link]  
ok thanks james, newest 1 dint work..but ill try em all
dgeneratio
dgeneratio
Moderator
Posts: 54,204
21:31 Fri 7 Jun 13 (BST)  [Link]  
ok thanks james, newest 1 dint work..but ill try em all

If you do not use the newest version, don't use Google Chrome unless it allows you to select Run this time as Chrome uses the newest java
baff
baff
Admin
Posts: 15,183
23:05 Fri 7 Jun 13 (BST)  [Link]  
i always found Update 23 was also a good one (last one to allow copy + pasting i think).

but start with the newest java then go to http://www.filehippo.com/ and go down the list


If you are unable to copy / paste with your current java version, here is the solution:

Update java, but don't uninstall / delete previous version

http://www.shodor.org/interactivate/resources/InstructionsCopyPaste/

follow instructions for PC in this link.
It works fine for me (looks quite complicated, but it's not so hard really)
Deleted User
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00:36 Sat 8 Jun 13 (BST)  [Link]  
ok i first installed newest which is java7 update 21..then i had a problem..ok i didnt have a problem with the one i had b4 just thought i would update as i usually do..

then i had probs, so i uninstalled everything and reinstalled new 1 again..still same issue, then i tried doin the previous one, it said this is outdated..so i uninstalled that..

Now dgen suggested update 23, which is java "6" update 23 not java 7..im installing that now./.
Deleted User
(IP Logged)
00:50 Sat 8 Jun 13 (BST)  [Link]  
Ok i suppose that update jus worked, as now i can click (run this time) and it will work...b4 it didn';t work on run this time
Deleted User
(IP Logged)
21:18 Wed 19 Jun 13 (BST)  [Link]  
Posted Image
anybody know what i have to do
HELP!
dgeneratio
dgeneratio
Moderator
Posts: 54,204
21:21 Wed 19 Jun 13 (BST)  [Link]  
uninstall and reinstall the newest version.

If your using Update 21 that might be why as i got the exact same thing. Was fixed when i upgraded to Update 25
dgeneratio
dgeneratio
Moderator
Posts: 54,204
21:23 Wed 19 Jun 13 (BST)  [Link]  
Deleted User
(IP Logged)
22:01 Wed 19 Jun 13 (BST)  [Link]  
uninstall and reinstall the newest version.

If your using Update 21 that might be why as i got the exact same thing. Was fixed when i upgraded to Update 25
its fixed, thanks mate
scotty2hotti
scotty2hotti
Posts: 418
17:04 Fri 21 Jun 13 (BST)  [Link]  
I had same problem too

just went to control panel , removed Java and reinstalled again

worked fine

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Java update issues

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