If you experience a problem please post here.

Please try and be as descriptive as you can, state your Java version and take a screenshot if appropriate!

If you are having trouble logging in please close all browser windows before coming back. If you still have trouble please press refresh (f5).

EDIT: I see some users are trying to log in via the previous version. The old version is incompatible and it reports possible net failure when it's due to an expired game client. If this is happening to you close all browser windows before logging in again. If it still occurs you could then try a complete system restart.

Edited at 11:43 Sat 21/03/09 (GMT)

Right, a problem is coming in on the log files (causing people to be logged out at game end). A restart is required.

angles appear to be messed up to or is it just me?
only played reg so far

The colours arent being respotted until after you have played the shot on the next red - doesnt seem quite right

The angles on arcade are completely different for me, can't get close to a half cent at the moment!

Love the new layout to Nick!

The balls are drawn with improved accuracy so some changes may be noticed depending on screen resolutions etc. However, I'm not going to consider this a problem unless you can describe a particular shot where the balls move in a different way than how they should in the real world.

If anyone has problems it would be worth learning the new default cursors which are exactly the same size as the balls.

I am really liking the new layout nick! Looks class mate,

Edited at 12:49 Sat 21/03/09 (GMT)

Start button may be confusin for new guests, maybe a bit bigger?
Eww yeah a question, how does alternate cue powercontrol help?

Hi,

I like the new layout, have to get used to it though....

But I have a problem with the chat bar. It is too far down to the bottom of my screen.... hard to type msgs to other players: uupdate: this happens with IE6, not with Firefox....

I also noticed that when in practice the coloured ball is not always respotted immediately. I've seen it twice now.

Next problem (minor)
In practice I fouled on the last black (potted both black and white)
I got my score and statistics. Then I potted black. The score was raised with seven points (correct) but my shot statistics now showed 1/1/1.0
see below:

GAME: Rack total of 62 points scored
GAME: Rack Shots/Balls/Ave.: 51/24/0.47
GAME: Rack total of 69 points scored
GAME: Rack Shots/Balls/Ave.: 1/1/1.0

Great score of 69 points with only one shot

Edited at 13:50 Sat 21/03/09 (GMT)

Edited at 14:04 Sat 21/03/09 (GMT)

when playing the colours balls , after pocketing yellow , it should appear that the next ball to play is green.. but it shows yellow again ...
It happened several time ...

Layout is great !
Good work nick

yeah that yellow ball thing happened to me too

And it could do with 'remembering' what size you have the chat area set to.

Love it! Looks more futuristic. The new aimer circle is nice!

Great great work Nick!

OK, aeolus the double finish you described should be fixed, plus the chat panel being set too low.

I can't reproduce the balls not being replaced immediately. If this happens could you detail the game and whether practicing or in-game?

Regarding playing the yellow in practice it now gets respotted if you potted it illegally (same as game). I don't think there's a problem there. Before there was no foul checking for replacing the balls in practice.

since the new layout i cant enter the game. the game window opens and the logo and advert are there but no game. i have the latest version of java and have restarted my system but still no game

What shows in the game part of the window?

Ok, there is something 'terrorising' my game now. Everything is running quite fine but when a shot is made the table freezes and then i have to keep minimizing and re-opening the game window

im just getting a white screen

Great update!

i love the new layout
that new cursor is just the 1 thing im not a big fan of

Edited at 18:43 Sat 21/03/09 (GMT)