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Server problem during a tournament

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nick
nick
Admin
Posts: 1,741
17:56 Mon 31 Jan 11 (GMT)  [Link]  
Apologies for the downtime. Here is the response from the hosts.

hosting co said:
... During this growth, we have been working on a lot of projects to increase quality of service - new data-center section, conditioning, increasing power supply systems, migrating from 1G to 10G traffic rate. These projects have caused some disturbance for a portion of clients. We are very sorry for this inconvenience.

Our data center staff will be finished with installing and fine-tuning this new data-center section in February 2011.


Considering I don't have time to perform a host transfer over the next week or so (which will take me a few days but also cause a few hours downtime) we will have to stick with the current hosts and hope that the quality does indeed improve.
Deleted User
(IP Logged)
07:58 Wed 30 Mar 11 (BST)  [Link]  
Just got logged out of arcade night tournament where i was playing the best i've played in ages. Was 1 frame up n leading by allot in second in the semi. Felt 100% confident of winning the whole thing so am really disappointed as i stayed up to play it. The screen just flashed white and stayed that way. I cant moan to much about my luck tho as the same happened to my opponent in the arcade touny before. Probably feeling the same he felt right now.

I thought these problems were over??
eemad
eemad
Posts: 437
14:40 Wed 30 Mar 11 (BST)  [Link]  
Well considering it was just you who it happened to then I doubt it was the server.
Deleted User
(IP Logged)
17:21 Wed 30 Mar 11 (BST)  [Link]  
well it happened to me i lost like 20.0 in rank in last 2 days
fastboysam
fastboysam
Admin
Posts: 2,926
17:22 Wed 30 Mar 11 (BST)  [Link]  
nick said:
Apologies for the downtime. Here is the response from the hosts.

hosting co said:
... During this growth, we have been working on a lot of projects to increase quality of service - new data-center section, conditioning, increasing power supply systems, migrating from 1G to 10G traffic rate. These projects have caused some disturbance for a portion of clients. We are very sorry for this inconvenience.

Our data center staff will be finished with installing and fine-tuning this new data-center section in February 2011.


Considering I don't have time to perform a host transfer over the next week or so (which will take me a few days but also cause a few hours downtime) we will have to stick with the current hosts and hope that the quality does indeed improve.



just a reminder to everyone for the reason we keep getting logged out. Hopefully the quality will get better soon!!
Deleted User
(IP Logged)
18:33 Wed 30 Mar 11 (BST)  [Link]  
eemad said:
Well considering it was just you who it happened to then I doubt it was the server.


It wasn't just me. Several players playing in the night tournaments complained of getting logged out. It didn't countdown but just sent us out straight away.
eemad
eemad
Posts: 437
20:22 Wed 30 Mar 11 (BST)  [Link]  
mike0889 said:
eemad said:
Well considering it was just you who it happened to then I doubt it was the server.


It wasn't just me. Several players playing in the night tournaments complained of getting logged out. It didn't countdown but just sent us out straight away.


http://www.funkysnooker.com/tournaments/19658

Well looking at that, there was only 1 disqualification all tournament...
si123
si123
Posts: 9,719
20:29 Wed 30 Mar 11 (BST)  [Link]  
eemad said:
mike0889 said:
eemad said:
Well considering it was just you who it happened to then I doubt it was the server.


It wasn't just me. Several players playing in the night tournaments complained of getting logged out. It didn't countdown but just sent us out straight away.


http://www.funkysnooker.com/tournaments/19658

Well looking at that, there was only 1 disqualification all tournament...


You can't beat facts
Deleted User
(IP Logged)
21:23 Wed 30 Mar 11 (BST)  [Link]  
si123 said:
eemad said:
mike0889 said:
eemad said:
Well considering it was just you who it happened to then I doubt it was the server.


It wasn't just me. Several players playing in the night tournaments complained of getting logged out. It didn't countdown but just sent us out straight away.


http://www.funkysnooker.com/tournaments/19658

Well looking at that, there was only 1 disqualification all tournament...


You can't beat facts


The 'facts' are wrong. Check the 2am tourny. Was playing tombo1 and he got DQ when i played him. He didnt get logged out but the stats just game up and said he lost 2-1 to me when he shouldn't have. Same happened to javdom in final against me. m_wood complained of similar thing in reg tourny. He said he didn't gt DQ but was momentarily removed from the touny which, is what happened to me in one of the matches but more some reason it let me play. When "we" got disconnected it didnt come up as DQ, but just forfeited the match and rank to the opponent but let us remain in the game room. _kriss_ said the same so their must have been some sort of new problem because it was different to DQ's in tourny's in the past.

Odds are there were allot more DQ's but seeing as it was happening during the gamews in wouldn't have shown up as DQ.
eemad
eemad
Posts: 437
01:37 Fri 1 Apr 11 (BST)  [Link]  
Yeah I'm hearing of this a few times now. My apologies!
Deleted User
(IP Logged)
02:26 Fri 1 Apr 11 (BST)  [Link]  
eemad said:
Yeah I'm hearing of this a few times now. My apologies!



No worries
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Server problem during a tournament

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